Contact Us

Last Updated: June 28, 2026

We are here to help. If you have any question about our products, your order, shipping, returns, or anything else, please reach out using the details below. The ZippFlow brand and getzippflow.com are owned and operated by FLEXNEE LLC. We encourage you to contact us first with any issue so we can resolve it quickly and directly.

Customer Support

Our customer support team is available to assist you and aims to respond to all inquiries within 1 to 2 business days.

Email: support@getzippflow.com
Phone (US): +1 (503) 994-8222
Phone (UK): +44 7449 773224

Support Hours

We respond to messages Monday through Friday, excluding public holidays. Emails received outside these hours, or on weekends and holidays, will be answered on the next business day. We do our best to reply as quickly as possible.

Mailing Address

FLEXNEE LLC
15442 Ventura Blvd, Ste 201-1881
Sherman Oaks, CA 91403
United States

Please note that this is our business mailing address. Do not send product returns to this address without first contacting our support team, as returns require prior authorization and specific return instructions.

Order Questions

If you are contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you as quickly as possible. Charges from ZippFlow appear on your bank or credit card statement as GETZIPPFLOW.COM. If you see this descriptor and do not recognize it, please contact us first and we will promptly help you identify the transaction.

Returns, Exchanges and Refunds

For any return, exchange, or refund request, please email us at support@getzippflow.com within the period described in our Refund and Return Policy. We are committed to making the process simple, and reaching out to us directly is always the fastest way to resolve any concern before taking any other action.